Shipping policy
Shipping Policy
Claudio & Co Luxe LLC primarily provides business-to-business services, but our website may also include a small online store with select physical products available for purchase.
Order Processing
Online store orders are typically processed within 4 business days after payment is received and the order is reviewed.
Processing times may vary due to weekends, holidays, inventory review, payment review, item verification, or other business needs.
Shipping
Shipping options, rates, and delivery times may vary depending on the item, destination, carrier, and order details.
Once an order has been shipped, delivery timing is controlled by the shipping carrier. Claudio & Co is not responsible for carrier delays, weather delays, incorrect addresses provided by the customer, or delivery issues outside our control.
Order Review
Because our online store may include select or limited inventory, we reserve the right to review, cancel, or refuse orders due to inventory issues, pricing errors, listing errors, payment concerns, suspected fraud, address issues, or other business reasons.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Claudio & Co is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address information.
Lost, Delayed, or Damaged Packages
If your order is delayed, lost, or arrives damaged, contact us as soon as possible at:
Claudioco147@gmail.com
We will review the situation and may work with the carrier when appropriate. Resolution may depend on the carrier, shipping method, insurance, tracking information, and order details.
Services and Digital Work
Most Claudio & Co services do not require shipping. Website work, SEO work, consulting, digital services, online sales support, and business services are delivered electronically or through direct communication unless otherwise agreed.
Contact Us
For shipping questions, contact us at:
Claudioco147@gmail.com
You may also reach us through the contact form or messaging widget on this website.