Terms of service

This website is operated by Claudio & Co Luxe LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Claudio & Co Luxe LLC. By visiting this website, contacting us, submitting information, booking a consultation, purchasing products, or using our services, you agree to these Terms of Service.

Business Services

Claudio & Co provides business-to-business services for jewelry stores, pawn shops, watch dealers, gold buyers, luxury resale businesses, and related businesses.

Our services may include website management, website builds, Shopify support, local SEO, search visibility support, Google Business Profile support, product presentation, online consignment support, inventory listing support, and other digital business services.

Consultations

Claudio & Co may offer free consultations. A consultation does not guarantee that we will accept a project, provide services, enter into a business relationship, or produce a specific result.

We reserve the right to decline, limit, or discontinue services at our discretion.

Separate Agreements

Project scope, pricing, timelines, deliverables, payment terms, service details, and responsibilities are agreed separately in writing. Written agreements, invoices, proposals, emails, or signed documents may provide additional terms for specific services.

If there is a conflict between these general Terms of Service and a separate written agreement, the separate written agreement may control for that specific project or service.

No Guaranteed Results

While Claudio & Co works to provide professional services and support, we do not guarantee specific rankings, sales, revenue, traffic, search placement, platform approval, customer results, or business outcomes.

Search engines, online platforms, marketplaces, payment processors, and third-party services may change their rules, algorithms, policies, or requirements at any time.

Client Responsibilities

Clients are responsible for providing accurate information, business details, product details, images, inventory information, access permissions, approvals, and any materials needed to complete requested work.

Clients are also responsible for reviewing work, confirming accuracy, and notifying Claudio & Co of any changes, corrections, or concerns.

Online Store Purchases

This website may include a small online store with select physical products available for purchase. Product availability, descriptions, pricing, and shipping terms may change at any time.

We reserve the right to refuse, cancel, or limit orders when necessary, including for inventory issues, pricing errors, listing errors, payment concerns, suspected fraud, or other business reasons.

Service Payments

Payments for services, deposits, retainers, monthly support, setup fees, digital work, and completed service work may be non-refundable depending on the work performed, time reserved, or agreement made.

Completed service work is not eligible for a standard product refund.

Intellectual Property

All content on this website, including text, layout, branding, graphics, images, designs, and other materials, is owned by or licensed to Claudio & Co unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use website content without written permission.

Third-Party Platforms

Our services may involve Shopify, Google, Google Business Profile, Google Merchant Center, online marketplaces, shipping providers, payment processors, analytics tools, or other third-party platforms.

Claudio & Co is not responsible for third-party platform decisions, outages, restrictions, approvals, suspensions, ranking changes, policy changes, or technical issues outside our control.

Limitation of Liability

To the fullest extent permitted by law, Claudio & Co Luxe LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost rankings, lost sales, business interruption, or platform-related issues.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page.

Contact Information

For questions about these Terms of Service, contact:

Claudioco147@gmail.com

You may also reach us through the contact form or messaging widget on this website.